Olark has a large set of features that we’ll cover below. Because of this, it makes sense for pretty much all businesses, from eCommerce to service-based companies, and small brands to large enterprises. LiveChat also has one of the largest feature lists and plenty of apps for extendability. It’s also an excellent live chat module if you want to place it on multiple websites (LiveChat doesn’t charge extra for this). To start, it’s affordable for companies with smaller budgets. I can suggest LiveChat to several types of brands. □ This is the best live chat software for… Engage customers with automation for greetings, ticket forms, and popup windows.The chat box customization tools include your company logo, social media buttons, and agent profiles.The chat timeline lets you jump back on any conversation to view what happened.Make chat transcripts for feedback and to see how agents are doing.File sharing is possible for screenshots and documentation.
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